Play Responsibly

Responsible Gaming: Tips for Go2Win Players

Gambling should be entertainment, never a way to make money or solve financial problems. This page offers practical advice to help you stay in control. For tools available inside your account, ask our Live Chat team.

18+ Only

You must be at least 18 years old to gamble. Do not let anyone under 18 use your device or account, and keep your login details private.

Basic Rules for Safer Play

• Set a budget before you start and never go over it.
• Only use money you can afford to lose. Never use money meant for rent, bills, food or family.
• Set a time limit and take regular breaks.
• Do not chase losses.
• Do not gamble when upset, stressed, tired or after drinking.
• Remember: games are based on chance and winning is never guaranteed.

Signs That Gambling May Be Becoming a Problem

• Spending more time or money than you planned.
• Borrowing money or selling things to gamble.
• Feeling restless or irritable when you try to stop.
• Hiding your gambling from family or friends.
• Gambling to escape worries or low mood.
• Neglecting work, study or relationships.

What You Can Do

• Stop and take a break right away.
• Talk to someone you trust, such as a family member or friend.
• Remove saved payment details and uninstall gambling apps if needed.
• Ask our Live Chat team what options, such as limits or breaks, are available for your account.
• Consider speaking with a doctor or a qualified counsellor in your area if gambling is affecting your wellbeing.

Protect Your Account

• Never share your password.
• Do not let others play on your account.
• Be careful of anyone who promises guaranteed wins.

For Parents and Families

Use device controls to restrict access for children, and talk openly about the risks of gambling.

Responsible Gaming FAQ